Customer Support is in our DNA

Most companies, if not all, talk about being customer-focused, but at Spansion it’s part of our DNA.  We are making decisions now through a new internal filter to evaluate and demonstrate that it meets a specific customer requirement.  Our customer focus extends to how we support our partners and customers.  We are committed to providing the resources they need to help ensure quick integration of our products into their designs.

Our support options for technical assistance and expertise on Spansion products include:

  1. Our Spansion Engineering Solutions (SES) team of engineers
    SES is available to help with technical questions and support.   Email us at spansion.solutions@spansion.com, or call 1-877 FlashHelp (352-7443).  You can also you can also submit an engineering request online.
  2. The searchable Ask Spansion knowledgebase
    The SES team answers questions and shares answers to common design challenges.
  3. A redesigned website with new tools to speed product selection and information retrieval

Spansion is at your service.  We welcome your feedback and strive for continuous improvement.